Water shortages leave thousands high and dry as schools, pubs and businesses shut

South East Water supply problems continue

Thousands of people in the villages and towns surrounding Tunbridge Wells were left without water this week, many for up to four days, when underground pipes burst.

As taps ran dry schools were forced to close along with businesses including hairdressers, dentists and pubs. One landlord was last night set to give away free beer rather than see it go to waste.

Emergency bottles of water were being handed out in some areas with people limited to six litres. Those with babies were given extras.

Residents and businesses faced the grim prospect of going into day five with no mains water as the Times went to press last night (March 6), with South East Water battling to reconnect almost 12,000 properties across its network. By last night around 1,000 were still without supplies.

The pub looking to giving away free beer is in nearby Cousley Wood.

‘It’s better than letting it spoil,’ said Sara Anderson, who runs the Old Vine Inn.

‘We were supposed to have a large pub quiz this evening (March 6), but it may have to be cancelled. If it goes ahead we will start giving the beer away for free.’

With the water out, the pub has not been able to serve diners or accommodate people in its rooms since Saturday.

Without a high turnover of customers the cask beers, which typically last three to seven days once tapped, were at risk of turning sour.

Although she would not disclose the estimated financial impact, Ms Anderson hinted at the likely high cost of the missed weekend, stating that they had to cancel 80 Sunday lunches.

She was particularly critical of the way South East Water handled the situation.

‘What is terrible is the lack of information from South East Water and when they do send it is often late notice, which means we are unable to plan at all. They have kept pushing back the times they say they will undertake the repairs,’ she said, adding: ‘We haven’t been able to clean for days. Our chef is coming in but sadly it’s mainly to empty the fridges.’

Other pubs and eateries which were forced to close over the weekend included the Middle House in Mayfield, which had reopened by yesterday, and the Kings Arms in Rotherfield, among others.

Many other businesses throughout West Kent and the Weald were severely impacted by the water shortages, while Rotherfield and Uckfield primary schools were also reportedly closed on Monday.

Bottle banks with emergency supplies were sited, amongst other places, at Rotherfield Community Centre, the Greyhound Inn on Wadhurst High Street and Pine Grove in Crowborough.

The water outages have been sporadic in nature, typified by Western Road in Crowborough, which has seen residents on one end of the street facing shortages while those at the other end remained unaffected.

Individuals, such as Isobel Home, have seen their homes cut off for several days forcing them to resort to measures most thought would have vanished in the 21st century.

‘Luckily my garden contains a small freshwater spring, so I have been using that for the past four days, although I can’t really get enough to bathe so I still have to visit friends,’ the fifty five-year-old said, adding: ‘It’s not too bad for me. But it must be a real struggle for many older people in the area.’

Her house, situated up a rural lane between Frant and Mark Cross, is neighboured by several farms which are struggling. ‘Two of my neighbours are beef cattle farmers and they have no water for their stock,’ she explained.

At the time of writing, South East Water said it has teams ‘working around the clock’ to find and fix pipes and ‘aimed’ to have all its customers reconnected last night (March 6). However, it warned intermittent cut-offs were likely in the coming days.

Share this article

Recommended articles


Please enter a search term below.

Subscribe To Our Newsletter