Tunbridge Wells’ first corporate concierge service launches at One Warwick Park Hotel


One Warwick Park, a luxury boutique hotel in the heart of Chapel Place, has launched a new corporate concierge service that will provide premier and dedicated support to its business travellers.

The award-winning hotel has long been recognised as a leading destination for tourists and business travellers. In keeping with its spirit of reinventing the ultimate guest experience, One Warwick Park has introduced the new service that provides a ‘one-stop shop’ for its corporate clientele.

Whether arranging a complimentary room upgrade or managing round-the-clock schedules for an important event, the prestigious new offering, which is the first of its kind in Tunbridge Wells, leaves guests feeling comfortable that everything has been taken care of during their stay.

As part of the service, business travellers will benefit from a dedicated point of contact. Zoe Ward, One Warwick Park’s Reservations Manager, took over the role of Corporate Concierge upon its launch.

After grinding to a near halt during COVID-19, business trips are bouncing back, explained Zoe, and the expectations of guests are rising faster than ever.

“We have always been a service-orientated business, and we want to deliver that in every aspect of what we do.

“But COVID-19 upended all of it. As corporate travel makes a return to pre-pandemic levels, our new corporate concierge service will play a vital role in enhancing our guests’ experience that one step further.”

“When booking directly through our team, guests will receive a range of complimentary benefits, including the best and lowest hotel rates, bedroom upgrades, late check-out or early check-in, and reserved space in our co-working lounge, which is well equipped with free, high-speed wi-fi and priority parking.”

“We can also advise on sought-after destinations in and around town, and our business travellers will receive 10% off in The Brasserie and our bar, plus enjoy exclusive discounts on meeting and event spaces.”

The idea, Zoe adds, is to “take care of everything for our guests during their time with us, so they can focus on the important things”.

“After all, they’re not just here for business,” she says. “The hotel offers a luxurious getaway, and we want to help them make the most of their trip and inspire them to return again.”

Located just a 10-minute walk from Tunbridge Wells station, the hotel comprises 39 suites, a dog-friendly, self-catered apartment and four-bedroom house, Mediterranean restaurant, an art-deco-inspired lounge bar and three different-sized function rooms that can accommodate 2-180 delegates, offering business travellers an all-in-one destination for their business needs.

To take advantage of One Warwick Park’s new corporate concierge service, companies should contact Zoe at: zoe.ward@onewarwickpark.co.uk

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