Staff at castle are under attack from abusive visitors

Hever Castle say they have had a ‘high volume’ of abusive incidents since the 13th century childhood home of Anne Boleyn reopened on June 1.

A number of visitors to the castle and gardens have become annoyed at having to wait in queues due to coronavirus safety measures, and have lashed out.

Head of visitor services at Hever, Faye Kelly, told the Times: “The castle was obviously not built to have social distancing in mind, so people are having to wait and take their turn.

“There are some people that are used to coming and perhaps do not like the fact they are having to adapt to some of the measures we have implemented and seem quite taken aback by it.

“This is causing some frustration and people are aiming quite colourful language at our staff and there have been some physical gestures.

“Some visitors have also got physical, but this has been aimed at other visitors.”

Ms Kelly added: “We have explained on our website about all the measures we have had to implement.

“We have over 150 acres of some stunning grounds so there is plenty of room for everybody, but in some of the most popular areas like the castle, maze and children’s playground, there are queues.”

She said that abuse will not be tolerated, and people found being offensive will be asked to leave the grounds

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