Citizen’s Advice issue urgent plea for support

Olympian Louis Smith

CAB warn that people are being forced to make desperate decisions between eating or heating their homes as energy and other costs rise.

Citizens Advice Tunbridge Wells & District, which has helped over 5,000 people last year, is calling for volunteers of all backgrounds who are able to donate a day each week to help people struggling in the current financial climate.

As an example, Jennifer Jadia, Chief Officer at Citizens Advice Tunbridge Wells & District, explained: “A person earning £30,000 will see their take-home pay plunge by £1,660 thanks to soaring living costs, stagnant wages and tax increases, according to new calculations by the Institute for Fiscal Studies.”

And she warned: “With the energy price hike in April things are expected to go from bad to worse, which is why it’s vital that we train up additional volunteers to ensure we are able to help all those in crisis.”

Although the charity is primarily looking for volunteers who can offer advice to people in person, online or over the phone there are opportunities for people to provide social media, marketing and fundraising skills to the charity. No experience is necessary for the adviser roles, as full training is provided.

“As well as making a difference to thousands of people locally, our volunteers gain valuable experience, enhance their skills and enjoy the opportunity to work as part of a team,” Jennifer Jadia added.

Penny Lawne, who has been a volunteer with the Tunbridge Wells bureau since 2008, said: “I have found the work hugely varied, stimulating, demanding and immensely rewarding. The one thing I have loved most is knowing how many people have been helped who would not otherwise have been able to find help.”

As well as offering housing, employment, and consumer advice, the charity is able to refer those in crisis to Nourish Community Foodbank for emergency food parcels, advise on additional benefits and grants that are available to assist with fuel costs, and offer support with debt.

To find out more and apply, email: or visit:



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