Fenwick in Tunbridge Wells to open next week

Fenwick in Tunbridge Wells to open next week
SHUTTERED: Fenwick will reopen next week after being closed since March

Like many non-essential retailers, Royal Victoria Place’s [RVP] flagship department store has remained closed since lockdown measures began on March 23.


But the store has said that it will begin trading in RVP at 10 am on Monday [June 15].

Among the measures to protect staff and customers from coronavirus are a one-way system, hand sanitiser points throughout the store, and PPE for sales advisors.

While some of the toilet facilities will be open for customers to use, the fitting rooms and the Terrace Restaurant will remain closed.

The store says ‘hosts’ will greet customers as they arrive, and explain the new system, and sales advisors will be on hand to assist customers with purchases throughout the stores.

John Edgar, Fenwick CEO, said: “With the imminent re-opening of our shops, the safety of our colleagues and customers is our absolute priority and we have been working diligently in order to make our stores compliant with the guidelines, yet still give our customers a truly Fenwick experience.

“Premium department stores such as Fenwick are the best place to enjoy shopping in the current situation – as well as the strict safety measures we have put in place, we have ample space, an incredible selection of brands and products all under one roof and plenty of advisors providing excellent customer service.

“We are ready and prepared to open our physical stores on 15th June and we are very much looking forward to welcoming our customers then.”

Tunbridge Wells’ other major department store, Hoopers on Mount Pleasant Road, has yet to announce whether it will be returning to business on Monday.

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