Citizens Advice need volunteers with demands now ‘rocketing’

Citizens Advice need volunteers with demands now 'rocketing'

The charity, which provides all types of help from legal advice to assisting people with benefit claims, say they need around 25 extra people to handle ‘the surge in enquiries’ they are currently experiencing.

Last year the service assisted over 5,000 local people who were struggling during the pandemic.

Liz de Villiers, Chief Executive for Citizens Advice Tunbridge Wells & District, said: “With rising fuel and food costs, the end of the government’ furlough scheme and the significant reduction in Universal Credit many local residents are experiencing challenging times, sending the demand for our services rocketing.

“As we head towards winter, we expect to see the number of people needing our help rise yet further.”

She added that volunteers, for the first time in the charity’s history, are working remotely from the comfort of their own homes whilst receiving training and support online.

Those looking to volunteer will ‘need to have access to the internet, be computer literate, have time to spare and a willingness to learn’.

The charity is holding a remote information session on Wednesday, November 17 to enable potential volunteers to discover more about the volunteering opportunities available to them.

Those interested should email to receive the Zoom link and an information pack.

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