Family business maintains its traditional community values alongside world sales

Family business maintains its traditional community values alongside world sales

16th May 2018

Family-run jewellers G Collins & Sons were among the first to sign up to support the local business community, as the firm itself seeks to grow in new areas.

The jeweller is one of two headline sponsors for this year's Times Business Awards, which will be held on Wednesday, June 13.

William Mata spoke to Josh Collins, Director of the prestigious company, which is based in Tunbridge Wells High Street.

Why did you want to get involved with the Times Business Awards?

At G Collins & Sons, we are delighted to support this wonderful event that celebrates the achievements of local businesses, and rewards the excellence of young entrepreneurs through to established businesses.

How important are small businesses to the local economy?

We think it is very important to support our local community. Small businesses are essential to enrich the local area and generate new jobs in the town.

Would you encourage firms to enter or buy tickets for the awards?

Definitely. It is a great opportunity to reward your company with this prestigious local award, and for your staff to gain recognition for all their achievements and dedication over the past year. It is always exciting to discover new and innovative businesses right here in the heart of Royal Tunbridge Wells.

What have been some of your own successes in the last year?

We have continued to grow as a company over the past year, with the expansion of our new on-site workshop. Our 17 expert craftsmen and women are extremely busy providing the ultimate service to our clients. It is one of the largest independent fine jewellery workshops in the UK. We are also very proud to employ local people and give apprentices a unique opportunity to learn traditional skills from our experienced jewellers, some of whom have worked for us for more than 25 years.

And how has your business developed or moved forward?

The company's online presence has seen dramatic changes. As the business has developed, so has our website, undergoing complete renovation. We believe that our user-friendly website is a brilliant platform for customers to see and purchase our products from the comfort of their own home.

Also, we have now been able to reach customers from all over the world who otherwise may not have been able to find us. As a result, we've seen our online business grow considerably in the last year.

We pride ourselves on the personal service we offer in store, and we enjoy serving our customers on a face-to-face basis, but we are also a brand that keeps moving with the times and adapts to our customers' changing needs. For us as a business, the most vital thing is to maintain our traditional values without losing touch with the modern world!

What makes your company stand out?

G Collins & Sons is a family-run establishment in Tunbridge Wells.

We're passionate about providing the highest standards of service and care for our clients. We offer the finest pieces matched to the individual's requirements.

It's equally important to us that we create a professional, relaxed and friendly environment in which everyone feels comfortable. We're very proud of our highly experienced master jewellers and silversmiths who undertake repairs and commissions, including specialist
restoration of antique items

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